Frequently Asked Questions

Rentals
Rentals
Do you ship your rentals?

We unfortunately do not ship any of our rental pieces. All rentals are available for NY/NJ/CT events only.

Do you have a rental minimum?
Yes! We have a $700 minimum (up to 50 miles from 10962) to qualify for delivery service from our team. For events further than 50 miles, we have a minimum rental fee of $1,000 before the delivery fee.
Do you deliver the rentals?

We require utilization of our delivery service for all packages & XL rentals. Delivery fees begin at $280 for the first 20 miles and increases $30 every 10 miles. The order minimum to utilize our delivery service is $700. Please inquire for an exact quote, there may be a surchase for events taking place on holidays/holiday weekends.

Delivery from our team includes transporting, setting up and securing all rental pieces along with touching up any imperfections at a time identified by both parties. For pick-up, we arrive at the end of your event (sometimes the following day) to retrieve and clean up all rentals. 

Can I pick up my rentals?
We allow clients to pick-up some small, medium & large rentals. However, our packages and XL rentals require utilization of our delivery service.
Do I choose the wording on my signs?
Yes! You have full control over the wording on each sign. We can also provide recommendations or examples of wording we've done in the past!
What happens if a rental gets damaged?
It happens! Our team will assess the damage and will connect with you on cost to repair or replace. Our rental agreement outlines our policy more in depth for damaged rentals.
Can I choose the font on my rentals?

All rentals are handlettered by Sarah meaning no fonts or stencils are used!

Will you letter on personal mirrors/pieces I own?
Yes, of course! I take 10% off of my pricing for client owned pieces. We do not offer our delivery service for client owned pieces. Pricing is depending on dimensions of piece provided.
Do you provide rentals?

We do not provide any real or faux florals. We recommend chatting with your florist to dress the rentals!

When should I contact you to book?
Rentals are booked on a first come first serve basis! If you're certain that you would like to book us for your date please reach out as soon as possible. The more time ahead the better chance of us being available!
Do you ship your rentals?

We unfortunately do not ship any of our rental pieces. All rentals are available for NY/NJ/CT events only.

Do you have a rental minimum?
Yes! We have a $700 minimum (up to 50 miles from 10962) to qualify for delivery service from our team. For events further than 50 miles, we have a minimum rental fee of $1,000 before the delivery fee.
Do you deliver the rentals?

We require utilization of our delivery service for all packages & XL rentals. Delivery fees begin at $280 for the first 20 miles and increases $30 every 10 miles. The order minimum to utilize our delivery service is $700. Please inquire for an exact quote, there may be a surchase for events taking place on holidays/holiday weekends.

Delivery from our team includes transporting, setting up and securing all rental pieces along with touching up any imperfections at a time identified by both parties. For pick-up, we arrive at the end of your event (sometimes the following day) to retrieve and clean up all rentals. 

Can I pick up my rentals?
We allow clients to pick-up some small, medium & large rentals. However, our packages and XL rentals require utilization of our delivery service.
Do I choose the wording on my signs?
Yes! You have full control over the wording on each sign. We can also provide recommendations or examples of wording we've done in the past!
What happens if a rental gets damaged?
It happens! Our team will assess the damage and will connect with you on cost to repair or replace. Our rental agreement outlines our policy more in depth for damaged rentals.
Can I choose the font on my rentals?

All rentals are handlettered by Sarah meaning no fonts or stencils are used!

Will you letter on personal mirrors/pieces I own?
Yes, of course! I take 10% off of my pricing for client owned pieces. We do not offer our delivery service for client owned pieces. Pricing is depending on dimensions of piece provided.
Do you provide rentals?

We do not provide any real or faux florals. We recommend chatting with your florist to dress the rentals!

When should I contact you to book?
Rentals are booked on a first come first serve basis! If you're certain that you would like to book us for your date please reach out as soon as possible. The more time ahead the better chance of us being available!
Oops, your search did not match any FAQs